• HOLLISTER BRAND PROTECTION

    Authenticity Statement

    The only way to appreciate Hollister is to genuinely experience it-which you can do by heading to one of our U.S., Canadian or International stores or websites.

    Our unique lifestyle is felt through the energy of our in-store experience. We've dedicated ourselves to designing and producing the highest quality SoCal inspired clothing. However, as we continue to create awesome clothes, counterfeiters are making cheap knockoffs that are often mistaken for the real deal. The only way to be sure you're buying genuine Hollister gear is from one of our stores or websites.

    If you think you have counterfeit Hollister clothing, or if you see our stuff somewhere other than one of our stores, let us know. You can call us toll free from the United States at 866.901.FAKE (3253). From outside the US, you can call us direct at +1 614.283.7100. From anywhere, you can email us, too. Just drop us a note at BP_Tips@hollisterco.com. We appreciate the help.

  • Frequently Asked Questions

    How do I make sure I'm buying authentic Hollister gear?

    There are two ways to buy the hottest Hollister products:

    • At one of our namesake stores
    • Through our online store

    Go to: HollisterCo.com and use the store locator at this website to make sure. If you see a Hollister store in any other place, or if you find a different store that's selling Hollister products, beware. Chances are good that it's not the real thing.

    Can I return Hollister stuff that I buy on eBay?

    No. Hollister guarantees all of its products for fit, feel and quality, but only if you buy it from us. We can't support garments that are purchased outside of the ways described above.

    What is Hollister doing to fight counterfeiters?

    Everything we can. We believe that the clothes we make are the best, and we will do whatever we can to prevent counterfeiters from using our name to distribute lower-quality clothing. If you think you've seen counterfeit Hollister products, let us know. Send us an email at BP_Tips@hollisterco.com or call us at 866-901-FAKE (3253). From outside the US, you can call us direct at +1 614.283.7100.

    Does Hollister franchise its stores?

    No, we do not franchise. We believe strongly that the only way to provide the genuine Hollister experience is to do it ourselves. We just couldn't trust it to anyone else.